Privacy Policy

 This privacy policy for 'Property Clinic, India' is designed to comply with the Digital Personal Data Protection (DPDP) Act, 2023, the governing law for data privacy in India as of 2025.Privacy PolicyLast Updated: December 20, 2025Welcome to Property Clinic, India.Property Clinic, India ("we," "our," or "us") is committed to protecting the privacy and personal data of our users ("you") who interact with our website, [Insert Website Address], and our services related to real estate marketing in Hyderabad.This Privacy Policy explains how we collect, use, process, and protect your Personal Data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025.1. Data Fiduciary and Grievance Officer DetailsWe are the Data Fiduciary regarding the Personal Data processed under this policy.Company Name: Propery Clinic, India
Address: [Insert Your Full Office Address in Hyderabad]
Email: [Insert Your General Contact Email]
Website: [Insert Website Address]Grievance Officer:
Name: [Insert Name of Grievance Officer]
Email Address: [Insert Grievance Officer’s Email Address]Our Grievance Officer is your first point of contact for any concerns regarding the processing of your Personal Data.2. Personal Data We Collect (Data Collection)We collect various types of Personal Data to provide and improve our real estate marketing services. The data we collect depends on how you use our services.Category of DataSpecific Data Points CollectedPurpose (See Section 3)Contact DataName, email address, phone number, mailing address.A, B, C, DIdentity DataAadhaar details, PAN, or other KYC documents (only if required for transaction processing or RERA compliance).B, EFinancial DataBank account details or payment information (only for transaction fees or property payments).B, EUsage DataIP address, browser type, pages visited, time spent on site, referral sources, cookies (see Section 5).D, FInquiry DataProperty preferences (budget, location, property type), messages sent via contact forms.A, C3. Purpose of Processing Your Personal DataWe process your Personal Data only for the "specified purpose" for which it was collected, as outlined below:

• (A) Service Delivery: To provide you with information about properties in Hyderabad that match your preferences and to respond to your inquiries.
• (B) Transactional Purposes: To facilitate property transactions, process payments, and communicate regarding sales or rentals.
• (C) Marketing & Communication: To send you property alerts, newsletters, and promotional materials (you can opt-out at any time).
• (D) Website Improvement: To analyze website usage and user behavior to enhance user experience and service offerings.
• (E) Legal & Regulatory Compliance: To comply with Indian laws, including the Real Estate (Regulation and Development) Act, 2016 (RERA), and for Know Your Customer (KYC) verification.
• (F) Security: To protect our website and systems from fraud and unauthorized access.

4. Consent and Withdrawal of ConsentWe process your Personal Data based on your explicit, free, and informed consent as mandated by the DPDP Act.How to Provide Consent:
You provide consent by ticking acceptance boxes when you fill out contact forms, register on our site, or submit KYC documents for services.How to Withdraw Consent:
You have the right to withdraw your consent at any time, with equal ease. To withdraw consent for marketing, use the "unsubscribe" link in our emails. To withdraw consent for the processing of core personal data, please contact our Grievance Officer at the email provided above.Note: Withdrawal of consent may affect our ability to provide you with some or all of our services.5. Cookies and Tracking TechnologiesWe use cookies and similar technologies (like web beacons) to collect Usage Data and improve your experience. Cookies help us remember your preferences and provide relevant property listings.You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.6. Sharing and Disclosure of Personal Data (Data Processors)We only share your Personal Data with third parties when necessary to provide our services and always under strict confidentiality agreements. We ensure that any third party (Data Processor) is contractually bound to implement reasonable security safeguards comparable to our own.We may share data with:

• Real Estate Developers and Brokers: To facilitate property viewings and transactions (only relevant inquiry data).
• Payment Processors: To handle secure online payments.
• Legal & Regulatory Authorities: To comply with legal obligations, court orders, or government requests (e.g., RERA authorities, police).

We do not sell your Personal Data to third parties.7. Your Rights as a Data Principal (DPDP Act)The DPDP Act grants you several rights over your data:

• Right to Information: The right to obtain a summary of your Personal Data and the processing activities concerning it.
• Right to Correction & Erasure: The right to request the correction of inaccurate or misleading data and the completion of incomplete data.
• Right to Grievance Redressal: The right to approach our Grievance Officer and the Data Protection Board of India (DPBI).
• Right to Nominate: The right to nominate another individual who can exercise your rights in the event of your death or incapacity.

To exercise these rights, please contact our Grievance Officer.8. Data Retention and DeletionWe retain your Personal Data only for as long as necessary to fulfill the specified purpose for which it was collected or as required by law (e.g., RERA records).Once the purpose is served, or you have been inactive on our platform for a period of three (3) years, we will erase your data. We will send you a 48-hour prior warning before the permanent erasure of your data. We maintain immutable logs of data access and modifications for a period of one year.9. Data SecurityWe have implemented "reasonable security safeguards" as required by the DPDP Act. This includes organizational, physical, and technical measures such as:

• Data encryption at rest and in transit.
• Access controls and regular security audits.
• Secure server infrastructure located in India.

Data Breach Notification:
In the event of a personal data breach, we will notify the Data Protection Board of India (DPBI) and the affected users "without undue delay."10. Children’s PrivacyOur services are not directed to children under the age of 18. If we become aware that we have collected Personal Data from a child without verifiable parental consent, we will take steps to delete that information promptly. If you believe we might have any information from or about a child, please contact our Grievance Officer. We explicitly prohibit the tracking or behavioral monitoring of children.11. LanguageThis Privacy Policy is provided in English and can be made available in other languages specified in the Eighth Schedule of the Indian Constitution upon request to the Grievance Officer.12. Changes to This PolicyWe may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.